Data Protection
At jillibb, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have over your own data under Philippine law.
Your Privacy at a Glance
These highlights summarize the most important aspects of jillibb's approach to data privacy. The full legal text in each section below governs in all cases.
jillibb operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your personal data is processed lawfully, fairly, and transparently at all times.
All data transmitted between your device and jillibb's servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
jillibb does not sell, rent, or share your personal information with unauthorized third parties. Data is only shared with trusted service providers who are contractually bound to protect it, or when required by Philippine law.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data. jillibb provides clear channels to exercise all of these rights at any time.
jillibb uses cookies and similar technologies only to improve your experience on the platform — for session management, analytics, and personalization. We do not use cookies to track you across unrelated third-party websites.
jillibb retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. When data is no longer needed, it is securely deleted or anonymized.
Important Notice: This Privacy Policy ("Policy") describes how jillibb Casino ("jillibb," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Data Subject") of the jillibb platform at jillibb.net. By registering an account or using the jillibb platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 jillibb is committed to protecting the privacy and personal data of all players and visitors to the jillibb platform. This Policy has been prepared in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.
1.2 This Policy applies to all personal data collected through the jillibb website at jillibb.net, the jillibb mobile platform, customer support communications, and any other services offered by jillibb (collectively, the "Platform").
1.3 This Policy should be read together with jillibb's Terms & Conditions, available at /terms-conditions, which govern your use of the Platform.
2.1 For the purposes of the Philippine Data Privacy Act, jillibb acts as the Personal Information Controller ("PIC") in respect of the personal data it collects and processes through the Platform.
2.2 As Personal Information Controller, jillibb determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with the DPA and this Policy.
2.3 jillibb has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with the DPA and this Policy. Contact details for the DPO are provided in Section 15 of this Policy.
3.1 jillibb collects the following categories of personal data from players and Platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, etc.) | Processing deposits and withdrawals in PHP |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
3.2 jillibb does not collect sensitive personal information (as defined under the DPA, such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming purposes or as mandated by applicable law.
4.1 jillibb collects personal data through the following means:
5.1 jillibb uses your personal data for the following purposes:
5.2 jillibb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
6.1 jillibb processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act:
7.1 jillibb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jillibb may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
7.2 All third-party service providers who process personal data on jillibb's behalf are required to enter into data processing agreements that obligate them to process such data only on jillibb's instructions and in accordance with the DPA.
AML Reporting: jillibb is legally required to report covered and suspicious transactions to the Anti-Money Laundering Council (AMLC) under Republic Act No. 9160, as amended. Such reporting may occur without prior notice to you.
8.1 jillibb uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:
8.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillibb Platform.
8.3 jillibb does not use cookies or tracking technologies to monitor your activity on unrelated third-party websites.
9.1 jillibb implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillibb will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular No. 16-03.
While jillibb takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jillibb account credentials confidential and for notifying us immediately of any suspected unauthorized access.
10.1 jillibb retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply as a general guide:
10.2 When personal data is no longer required, jillibb will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.
11.1 Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by jillibb:
11.2 To exercise any of the above rights, please contact jillibb's Data Protection Officer using the contact details in Section 15. jillibb will respond to all valid requests within thirty (30) days of receipt, in accordance with NPC guidelines.
11.3 Please note that certain rights are subject to limitations under the DPA — for example, jillibb may be unable to delete data that it is legally required to retain for AML or PAGCOR compliance purposes.
12.1 The jillibb Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. jillibb does not knowingly collect personal data from individuals under the age of 21.
12.2 If jillibb becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the jillibb Platform, please contact our Data Protection Officer immediately at the details provided in Section 15.
13.1 jillibb's primary operations and data processing activities are based in the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
13.2 Where such transfers occur, jillibb ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection standards equivalent to those required under the Philippine DPA, in accordance with NPC guidelines on cross-border data transfers.
14.1 jillibb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this Policy.
14.2 Where changes are material, jillibb will notify you by email or by posting a prominent notice on the Platform prior to the changes taking effect. Your continued use of the jillibb Platform following notification of any amendment constitutes your acceptance of the revised Policy.
14.3 We encourage you to review this Policy periodically to stay informed about how jillibb protects your personal data.
15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jillibb, please contact our Data Protection Officer. All data subject rights requests and privacy-related complaints should be directed to the DPO in the first instance.
jillibb Data Protection Officer
Website: jillibb.net
Email: [email protected]
Support Hours: 24/7 — English & Filipino
General Customer Support
Email: [email protected]
15.2 If you are not satisfied with jillibb's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.
15.3 For responsible gaming concerns or self-exclusion requests, please visit the Responsible Gaming page or contact our support team directly.
Play with Confidence
Now that you know exactly how jillibb handles your personal information, you can play with full confidence. jillibb is built for Filipino players who value transparency, security, and fair play. Explore our games or sign in to your account — your privacy is always protected. Must be 21 years or older to play.
Policy last updated
January 1, 2026